Order Cancellation Policy

We understand that sometimes plans change, and we're here to help.

• Need to cancel? Please contact us within 2 hours of placing your order for the best chance of cancelling it before processing begins.
• If your order has not yet been processed or shipped, we'll gladly cancel it and issue a full refund.
• Once your order has been processed or dispatched, we may no longer be able to cancel it. However, you can still return eligible items in line with our Return Policy after your order arrives.
• Approved refunds will be processed back to your original payment method within 5–10 business days, depending on your bank or payment provider.
• To request a cancellation, simply contact our customer support team with your order number, and we'll do our best to assist you.

Thank you for shopping with us—we truly appreciate your support and will always do our best to make your experience a great one.