Shipping policy
Shipping Policy
Effective Date: June 1, 2026
At Studio McK, we're committed to getting your order to you as quickly and safely as possible. Here's everything you need to know about our shipping process.
Order Processing
- Orders are typically processed within 1–3 business days after payment has been confirmed.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During busy periods, such as promotions or holidays, processing may take a little longer. If this happens, we'll keep you updated.
Shipping Times
Delivery times vary depending on your location and the shipping method selected at checkout.
Estimated delivery times are:
- Local Delivery: 2–5 business days
- Regional Delivery: 5-8 business days
- International Delivery: 5-8 business days
Please note that these are estimated delivery times and may vary due to courier delays, customs processing, weather conditions, or other circumstances beyond our control.
Shipping Costs
Shipping costs are flat rates based on your delivery address and selected shipping option. Any applicable shipping charges will be clearly displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email with your tracking number so you can follow your package every step of the way.
Delivery Information
To help ensure a smooth delivery, please make sure your shipping address and contact details are correct when placing your order.
Studio McK cannot be held responsible for delays or additional delivery charges caused by incorrect or incomplete address information.
Lost or Delayed Packages
If your order hasn't arrived within the expected delivery timeframe, please contact us. We'll work with our courier partners to locate your package and keep you informed throughout the process.
International Orders
International customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in the purchase price or shipping cost unless otherwise stated.
Questions?
We're always happy to help.
Email: StudioMcK@outlook.com
Phone: +27 66 516 6179
Business Hours: 08h30 to 18h00 (GMT+2), Monday to Saturday
Thank you for choosing Studio McK. We appreciate your support and look forward to delivering something you'll love!